Location

1801 Gateway Blvd.

Suite 219

Richardson, TX 75080

Contact

mrobinson@wgcounseling.net

(813) 590-5114

No Surprises Act
You have the right to receive a Good Faith Estimate of what your services may cost.

Records Requests
Clients have the right to request access to their mental health records. Because psychotherapy notes are written for clinical purposes and may not be therapeutically helpful when read independently, records may be redacted or a treatment summary may be provided instead, in accordance with Texas law. Clients are encouraged to discuss record requests with this therapist through any of the contact methods listed.

Filing a Complaint
Clients have the right to report any breaches of confidentiality or incidences of harm whether physical or mental to the Texas State Board of Examiners of Professional Counselors:

Texas Behavioral Health Executive Council
George H.W. Bush State Office Bldg.
1801 Congress Ave., Ste. 7.300
Austin, Texas 78701
Tel. (512) 305-7700
1-800-821-3205 24-hour, toll-free complaint system

You can also file a complaint with the Office of Attorney General’s Consumer Protection via their webpage: https://texasattorneygeneral.gov/

If you have a complaint concerning the HIPAA Privacy Regulations, you may contact the U. S. Department of Health and Human Services, Office for Civil Rights, at OCRMail@hhs.gov.

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